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Posted: Monday, February 5, 2018 6:05 AM

HCMC is seeking an experienced nurse leader for our*Patient Care Director*position within Critical Care and Emergency Services. This position provides overall direction and management of the Critical Care inpatient units (excluding Psychiatry) and Emergency Services. Areas of responsibility within Emergency Services include Emergency Department, Urgent Care, Hyperbaric, Sexual Assault Program, Emergency Preparedness and Trauma Services. Provides program leadership along with physician dyad partners from Emergency Department and Critical Care. The Dyad leadership collectively reports to the CNO and CMO. The Patient Care Director reports to the CNO.
* Works in a physician dyad to accomplish these key functions:
* Develops long-range, strategic, and operational plans for the designated clinical program areas to ensure that patient care, programs and operational objectives of Hennepin Health System are being achieved. Integrates the vision, mission, and strategic plan within the designated clinical program area.
* Responsible for the operation and integration of clinical and business resources and needs within areas of accountability and for the measurement, assessment and continuous improvement of its services, productivity, quality and/or financial performance and supply chain management.
* Collaboratively establishes success indicators for the program and clinical areas that include clinical, functional and financial outcomes, patient and staff satisfaction, and measures performance against those indicators using a dashboard.
* Responsible for management of patient care processes for clinical and program areas. Promotes efficient organization of work to be done by determining the right level, skill mix and number of employees; ensures workforce is trained to competently perform the work required. Actively works with non-physician staff to ensure accountability for individual performance and clinical unit outcomes. Responsible for all human resources management for areas of accountability.
* Establishes an environment that promotes teamwork within and across clinical areas and the hospital, identifies team and individual developmental opportunities, and encourages individual contributions to overall team effectiveness. Provides clear expectations and standards of accountability to ensure consistency with the organizational mission and vision, as well as professional practice guidelines of staff.
* Role models professional and organizational commitment and excellence. Demonstrates a clear understanding of culture change and serves as a catalyst for change and continuous improvement.
* Clearly articulates and communicates the vision, mission, and values of Hennepin Health System. Maintains open communication lines in the flow of information to assure effectiveness in carrying out operations.
* Responsible for the preparation, review, and management of the clinical/program budget to meet or exceed budgetary expectations.
* Establishes and maintains systems to ensure compliance with all regulatory standards.
* Represents the program areas on internal external committees and project responsibilities and other assignments as deemed appropriate.
* Creates a caring and healing culture that fosters positive, effective nurse-patient relationships and positive, collaborative interdisciplinary relationships.
* Supports Centered Around You and works to create and sustain a culture that supports it.
* Develops leadership behaviors that support the staff to take responsibility, authority and accountability for decision making for patient care.
* Creates an environment of hope, creativity and innovation.
* Monitors and ensures that staff understand and comply with organizational standards, policies, procedures, and regulations.
* Provides leadership for Emergency Services and Critical Care growth and business development including strategic planning and implementation.
Minimum Qualifications:
* Master s degree in Nursing, Public Health, Hospital Administration, Business or related field. Master s or Bachelor s degree must be in nursing.
* Five (5) years of clinical and management experience in nursing or a related area of healthcare
* Possess a valid RN license issued by the State of MN
Leadership Knowledge/Skills/ Abilities:
* Skilled and experienced in directing a full business unit
* Ability to effectively allocate resources (i.e. budget and personnel)
* Capable of assisting executives in defining organizational goals, critical issues, and strategic plans
* Experience modeling and upholding organizational norms and values, particularly with regards to health and safety
* Exceptional problem solving and critical thinking when addressing organizational issues
* Demonstrated ability to think strategically and innovatively while supporting company-wide initiatives
* Excellent interpersonal skills and the ability to communicate and negotiate with people at all levels
**Title:** *Patient Care Director - Emergency Services & Critical Care*
**Location:** *MN-Minneapolis-Downtown Campus*
**Requisition ID:** *180143*


• Location: Minneapolis / St. paul

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