Posted: Friday, January 5, 2018 12:38 AM
Tennant is a recognized leader in designing, manufacturing and marketing solutions for industrial and commercial markets, with more than 820 million in annual revenues. With a vision to become a global leader in water:based sustainable cleaning and other technologies, Tennant creates innovative solutions, such as our ec:H2O products, that are changing the way the world cleans.
Tennant employees work to create a cleaner, safer, healthier world. Tennant is a company that cares about what its doing, and the sustainability of its products, and works every day to develop new solutions that clean exceptionally well, but dont damage the environment. Employees of Tennant Company work with a spirit of Stewardship. Very simply, Stewardship is a filter for our actions and decision:making, as we strive to leave things in better condition than when we found them.
Tennant is seeking a Systems Analyst II at our global headquarters in Golden Valley, MN.
As a member of the Tennant IT support team, this role is responsible for the second level support of IT systems at our Golden Valley campus. Perform systems management functions including incident management, desktop support, server support, works closely with the Global IT team to isolate and troubleshoot incidents and provide comprehensive second level end user support.
:Strong customer focus and management of client expectations; ability to establish a high level of user trust and confidence in ITs knowledge of and concern for users business needs.
:Successfully work with end users to help deliver effective solutions
:Detail orientated for ticket documentation and asset management
:Ability to present and explain information to diverse types of audiences (management, users, vendors, and technical staff) in a way that establishes rapport, persuades others, and gain understanding.
:Strong analytical, problem solving, and conceptual skills.
:Experience in implementing and supporting Client/Server systems
:Experience with operating system and application user account administration.
:Technical documentation skills
:Experience with Windows Active Directory administration
:A minimum of three years IT support experience
:A college degree, technology degree, or equivalent work experience
:Windows Server 2008, 2012, 2016
:Microsoft Office 2013/2016
:AD User/Computer Account Management
Equal Opportunity Employer
Tennant Company is an equal opportunity employer. Employment decisions are made on the basis of individual skill, ability, reliability, productivity, and other factors important to performance. We do not discriminate on the basis of race, color, creed, religion, sex, national origin, physical or mental disability, age, veteran status, pregnancy, sexual orientation, genetic information, gender identity, or any other basis protected by state or federal law or local ordinance.
• Location: golden valley, Minneapolis / St. paul
• Post ID: 28650562 minneapolis