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Posted: Saturday, March 3, 2018 2:40 AM

Requisition ID:
Work Area: Customer Service and Support
Expected Travel: 0 : 10
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T3
Recruiter Name: Colleen Russell
As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device : SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
Job Overview:
The Concur Implementation Project Manager is responsible for implementing Concur Expense and Invoice services. This includes fulfilling the roles of project manager and functional expert in the implementation. These include project management, solution design, hands:on service configuration, client project team training, and client testing/validation support. Depending on services contracted, the IPM will also have overall leadership responsibility when Travel IPM, Technical Consultants, or extended services resources join the project.
:Manage multiple concurrent complex, global, multi:phased implementations following Concur's implementation methodology
:Quickly and effectively gather client's business requirements to design and configure Concur services
:Manage client expectations, drive client deliverables, and exercise scope control to ensure project completes on schedule : including multiple time zones
:Creatively design solutions for complex requirements
:Develop and maintain strong functional and technical product knowledge
:Effectively communicate and work with C:Level sponsors, internal and client project teams, international and multi:cultural clients
:Effectively communicate complex ideas and persuade clients to adopt the recommended solution remotely
:Conduct effective training and product demonstrations calls with clients remotely
:Provide consultative expertise to the client, including guiding clients through key decisions and tradeoffs to maintain project scope and timeline
:Provide contributions to Concur's project methodology and document library
:Provide updates on client statuses and escalate issues while maintaining control of the project
:Stay organized and deliver on commitments, including updating any project tracking systems and fulfilling administrative responsibilities
:Meet or exceed deployment productivity and quality metrics
:Deliver outstanding client service to achieve high implementation survey scores
:Work effectively with peers, other departments, and management
Education, Experience and Training required:
:Four:year degree with Accounting or Information Systems emphasis a plus
:Minimum of two years of experience implementing financial or hosted applications : implementation experience with Concur Expense services highly preferred
:Minimum of two years of project management, consulting and/or software implementation experience
:Experience in client:facing/service roles
:Experience with financial applications and knowledge of accounting processes
:Full life:cycle financial system implementation experience
:Strong organizational skills and ability to deliver on commitments
:Ability to pass a background check
Job Specific Specialized Knowledge and Skills:
:Strong problem resolution skills : proven ability to engage and interact with internal teams to resolve client issues
:Proven negotiation and presentation skills
:Exceptional written and verbal communication skills
:Strong technical aptitude and ability to understand technical concepts quickly
:Finance/Accounting experience
:Implementation methodology experience
:Ability to persuade and influence
:Excellent organiza


• Location: Minneapolis / St. paul

• Post ID: 29448532 minneapolis is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018